Willingness to assertive interpersonal relationships and team work and genuine planning, reconciling collective and personal interests and ensuring quality of life for everyone involved in the processes.

Installation of a mental model of performance excellence, the result of expanding the awareness of the leader-manager about his real role in the organization, that is, obtaining results with the involvement and commitment of people.

Assertiveness in making things happen based on the assumption of calculated risks and awareness of the continuity of the physical time available to decide / act.